Representation from the community is integral in guiding Community Hospice management. The organization was formed as a community resource by consolidating the efforts of various healthcare providers.
Members of our boards provide insight about end-of-life needs, trends and other community issues.
As chief financial officer, Carlos oversees all fiscal and fiduciary responsibilities for Community Hospice of Northeast Florida, enabling the organization to provide compassionate end-of-life care and support to patients and families in Northeast Florida. In addition, the facilities management function and the three thrift stores report to Carlos.
Born in Havana, Cuba, Carlos has lived in Jacksonville for more than 45 years. He joined Community Hospice in 1992, after previously serving as an audit manager for KPMG Peat Marwick. In 2007, Carlos founded IHOP Jax, a ministry focused on prayer and worship where he serves as the director.
Carlos also is a singer, songwriter and has ministered in Christian conferences and churches throughout the United States and internationally. Carlos has a Bachelor of Science in Business from the University of North Florida and is a certified public accountant (CPA). He currently resides in North Jacksonville.
John joined Community Hospice of Northeast Florida in 2014 and provides executive leadership for the Community Hospice Foundation as well as the organization’s numerous community health initiatives including Honoring Choices™ Florida, Caregiving Services, Community PedsCare® and the We Honor Veterans program.
Prior to his arrival at Community Hospice, John served for more than seven years in a number of leadership roles with Baptist Health Foundation. He previously held development and alumni giving roles at The Bolles School in Jacksonville, Fla. and Emory University in Atlanta, Ga.
John is active in the community including serving as immediate past president of the Planned Giving Council of Northeast Florida, past board chair for Girls on the Run of Northeast Florida, former city commissioner for the Jacksonville Human Rights Commission as well as a number of others.
He’s a graduate of Leadership Jacksonville and has been involved with the Association for Healthcare Philanthropy (AHP) and the Council of the Advancement and Support of Education (CASE). John holds a Master of Education from the University of Georgia and a Bachelor of Arts in Economics and Environmental Studies from Emory University. John resides in Jacksonville, Fla.
Andrea is deputy chief financial officer of Community Hospice after having previously served as the organization’s controller from 2000 to 2008. Andrea is responsible for the Finance department and billing functions for the organization.
Prior to joining Community Hospice, Andrea held positions as assistant controller and staff accountant at Fuji Hunt/Anchor, a chemical manufacturing company, in Orange Park, Fla.
Andrea holds a Bachelor of Science in Accounting from the State University of New York at Geneseo and a Master of Business Administration from the University of North Florida. Andrea currently lives in Orange Park, Fla.
John joined Community Hospice in 2015 as senior vice president of strategy. He provides executive leadership for all efforts related to the development and implementation of the organization’s strategic initiatives including our advanced illness management efforts.
John is accountable for developing new market initiatives, assessing emerging business opportunities and new models of care. He provides executive leadership for both our Community Palliative Consultants program as well as Community Care Choices, Medicare’s new research effort designed for people who qualify for hospice care but wish to continue pursuing curative treatments.
John has more than 20 years of health care experience in various roles, most recently with KPMG HealthCare Advisory and St. Vincent’s HealthCare. While at KPMG, John worked with large health systems providing strategic planning and financial analysis consulting. While with St. Vincent’s HealthCare in Jacksonville, he directed strategic planning and market research for the multi-hospital health system.
John is active in the community including volunteering with Habijax and the Sulzbacher Center for the Homeless. John holds a Bachelor of Science in Health Care Management from the University of Alabama and a Master of Health Administration from the University of South Florida. John and his wife Amy are graduates of Episcopal High School, with two children currently attending the school. John resides in the Avondale area of Jacksonville, Fla.
Mary oversees all clinical nursing and nursing assistant functions, including inpatient, home care, continuous home care, long term care, triage and nursing services administration.
A former Community Hospice board member, Mary previously served as chief nursing officer and senior vice president of Nursing Services at Memorial Hospital, where she spent more than 30 years in a variety of nursing and management capacities. Mary is actively involved in the Jacksonville community, including: board member, Healthcare’s Cooperative Credit Union; former board member, Community Connections Jacksonville; nursing services, Volunteers in Medicine; and member, First Coast Nursing Leaders Consortium.
She received a Bachelor of Science in Nursing from Villanova University and a Master of Science in Administration and Health Services from Central Michigan University. In 2003, she was honored as one of the Great 100 Nurses of Northeast Florida. Mary currently resides in San Jose area of Jacksonville.
Susan Ponder-Stansel began her career with Community Hospice as a volunteer clinical social worker in 1985, having just earned her Masters of Science in social work from Florida State University.
Prior to joining hospice, she worked in the fields of aging services and home health care, including work with the Northeast Florida Area Agency on Aging and St. Johns Council on Aging. She became president and CEO of Community Hospice in 1991.
During her tenure, Community Hospice has grown from serving 60 patients a day with a staff of 35 to an organization of approximately 900 full and part-time staff serving approximately 1,300 patients and operating seven inpatient facilities and seven offices in the Northeast Florida region each day.
Susan is actively involved in the community, and has served on many boards and advisory councils including United Way of St. Johns County; the Historic St. Augustine Preservation Board; past president and active sustaining member of the Junior Service League of St. Augustine; the Rotary Club of St. Augustine; the Leadership Jacksonville Class of 1991; the Board of Trustees of the Jacksonville Chamber of Commerce; the Women’s Giving Alliance; and the Jacksonville Women’s Network.
She also serves on the National Home Care and Hospice Association Board of Advisors; the Florida Hospice and Palliative Care Association Board of Directors; the Flagler Hospital Board of Trustees, and is the current president of the Florida Council on Aging Board of Directors as well as chair of the board of the Northeast Florida Regional Health Planning Council.. Susan serves on the Florida Council on Aging Board of Directors and will be installed as the president in August 2015.
She is a board certified licensed clinical social worker (LCSW), a member of the Academy of Certified Social Workers (ACSW) and is an Advanced Certified Hospice Executive (ACHE). Susan has received numerous awards and citations for her leadership and community service in North Florida. She teaches and contributes to various publications on the topics of hospice care and end-of-life care. Susan is a long-time resident of St. Augustine.
Kenny provides oversight and management of compliance and regulatory issues and the quality management program for Community Hospice of Northeast Florida. His role includes corporate compliance, quality, contracts, credentialing and medical records.
Prior to joining Community Hospice in 2007, he was a senior manager for First Coast Service Options, a leading Medicare administrator contractor based in Jacksonville, Fla. In that capacity, he worked with Centers for Medicare and Medicaid Services (CMS) to analyze, implement and monitor new regulatory requirements and legislation.
Kenny also spent three years as director of health operations for the AIDS Healthcare Foundation where he provided leadership and statewide oversight of disease management programs for managed care patients and providers in Florida. For his contributions, Kenny received the Dr. Norman Vincent Peale Possibilitarian Award.
He holds a Bachelor of Science in Nursing from the University of South Alabama. Kenny is a board member of Community Connections. He resides in the Northside neighborhood of Jacksonville.
As chief operating officer since 2009, Phil manages the daily operations and strategic planning for the organization. He has direct reporting authority over information technology, human resources, communications, business development, pharmacy services, procurement, materials management, security, and compliance and quality management.
Phil joined Community Hospice in 1992 as a financial analyst. He has provided leadership to the organization in several vital roles—from finance manager to chief information officer and as assistant vice president of administration.
Phil studied business administration at Florida State College and the University of Florida and is a Certified Hospice Administrator. He also is a graduate of Berean Bible Institute. Active in Christian ministry, he is the senior pastor of The River at Jacksonville Church. Phil currently lives in the Dames Point area of North Jacksonville.
Community Hospice of Northeast Florida
Community Palliative Consultants
Community Hospice of Northeast Florida
Community Palliative Consultants
2015-2016 Board of Directors
2016-2017 Foundation Board of Directors