Northeast Florida Community Hospice

Call to Request Care: 904.407.6500

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We believe in providing each patient and their family members with care that alleviates pain and suffering, whether physical, emotional or spiritual, so that whatever time remaining is the best it can be. This care is driven by our mission, vision and values.

Mission

To improve the quality of life for patients and families, and to be the Compassionate Guide® for end-of-life care in our community.

Vision

To be the provider of choice and leader in our community for innovative solutions in end-of-life care.

Values

Integrity, Leadership, Ownership, Respect and Value for the Individual, Superior Service and Teamwork   

 

  • Integrity

    • We demonstrate the highest ethical standards of behavior by being fair and honest with our customers and each other.
    • We are committed to doing the right things for the right reasons. 
  • Leadership

    • We improve end-of-life care by promoting patient choices, and providing education and information to patients, their families and the medical community.
    • We promote community understanding and influence public policy regarding end-of-life issues.
    • We use creative approaches to improve quality of life and find better ways to provide service.
    • We each practice positive leadership in our area of responsibility. 
  • Ownership

    • We are personally accountable for our work and professional development.
    • We are each responsible for the overall effectiveness of our organization.
    • We take pride in our work environment and project an image of professionalism.
    • We efficiently use our time to most effectively help those we serve.
    • We are responsible stewards of our financial resources, using compassion as our guide.
  • Respect and Value for the Individual

    • We respect the diverse cultures and beliefs of our community and one another.
    • We seek diversity in experiences, backgrounds and ideas to make us a stronger organization.
    • We have confidence in each other’s capabilities and intentions, and treat each other with mutual respect.
    • We engage the diverse talents and backgrounds of our people and provide opportunities for their growth and development.
  • Superior Service

    • We provide the highest quality, compassionate patient/family-centered care.
    • We serve our customers by being responsive, innovative and improving their quality of life.
  • Team Work

    • We understand we can accomplish more together than we can alone.
    • We collaborate with our patients’ healthcare providers, our other community partners and each other.