Northeast Florida Community Hospice

Call to Request Care: 904.407.6500

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Our Volunteer Services department works closely with all volunteers to make sure that their talents and skills are matched with current needs in the best way possible.

Here are some of the ways you can help improve the quality of life for people in our community as a Community Hospice volunteer.

Patient/Family Support Spiritual Care
Administrative  Bereavement Outreach
Public Outreach (Ambassadors)  Camp Healing Powers®
Special Events/Fundraising  Pet Therapy
Community PedsCare®  Pet Peace of Mind®
Veterans Program  Thrift Shop


Patient/Family Support
Visit our patients in their homes, in long term care or assisted living facilities, or at one of our seven Community Hospice inpatient care centers. You may choose to spend quality time reading, taking walks, writing letters or simply enjoying conversations with patients. Volunteers give family caregivers an opportunity to run personal errands or take some quality respite time away from their day-to-day duties. Patient visits usually last two hours or less. Specialized training is provided.

Volunteers are needed to assist with administrative duties and special project work. Those with clerical skills and interests can assist with filing, data entry, greeting visitors at the reception desk at one of our homelike inpatient care centers, or helping at the Community Hospice Thrift Shops. Volunteer administrative opportunities are available throughout our five-county service area.

Public Outreach (Ambassadors)
Ambassadors are volunteers who are interested in representing Community Hospice at various public events, such as health fairs and senior center gatherings. They will present information and help educate the audience about the range of services and benefits of Community Hospice care.

Special Events Opportunities/Fundraising
Volunteers can assist with a variety of events designed to support the efforts of Community Hospice financially. There are fundraising events all throughout the year that we depend on volunteer help with.

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Community PedsCare®
Visit our pediatric patients and their families in their homes while providing companionship, as well as assisting with support groups, delivering food baskets and gifts to families during the holidays. This could include running errands and reading to patients or their siblings. Visit our Children's Services section for more information about services provided by Community PedsCare.

Veterans Projects
Provide assistance for Community Hospice at various veteran related events. Visit and capture stories from area veterans. Visit Community Hospice patients who have served in the military.

Spiritual Care
Under the supervision of a Community Hospice chaplain, volunteers offer supplemental spiritual support to patients and their caregivers. Spiritual care volunteers must accumulate hours as a patient/family volunteer before applying to become a spiritual care volunteer. Specialized training in the Community Hospice approach to spiritual care is required.

Bereavement Outreach 
The bereavement outreach volunteer contacts family members by telephone to offer follow-up support and information about Community Hospice bereavement services, such as individual and family counseling, therapeutic support groups, workshops and grief services available for children and teenagers. Bereavement volunteers work under the supervision of a volunteer engagement specialist and a bereavement services staff member.

Camp Healing Powers®
Grieving the death of a loved one can be difficult, especially for a child who may feel different and alone. Camp Healing Powers can help.

This therapeutic weekend camp gives children the chance to freely express their feelings about the death of a loved one in an enjoyable and supportive environment. Volunteers assist professional Community Hospice bereavement counselors with indoor and outdoor activities, such as arts and crafts, music, recreational games, and activities of remembrance. Volunteers also assist in serving meals and with housekeeping tasks.

The camps take place Friday evening through Sunday morning, and are held twice yearly. Click here for more information about Camp Healing Powers.

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Pet Therapy
Pet therapy is another way Community Hospice of Northeast Florida brings comfort and smiles to patients and their families. Since 1996, therapy dogs and their owners have played an integral role on Community Hospice care teams.

Statistics show that pet therapy provides psychological benefits such as:

  • Increased emotional connections 
  • Reduced stress 
  • Decreased feelings of loneliness 
  • Increased sensory stimulation and relaxation 
  • Diversion from pain
  • Our pet therapy teams visit patients in their homes, at long term care and assisted living facilities, and at Community Hospice inpatient care centers.
  • Here’s how you and your dog can become a volunteer pet therapy team!

Therapy Dog Temperament and Requirements:

  • Be at least one year of age 
  • Get along with other dogs 
  • Allow strangers to touch them all over* 
  • Does not jump on people when interacting 
  • Walks on a leash without pulling 
  • Has a calm demeanor 
  • Comfortable with unfamiliar sounds and smells 
  • Not afraid of people who are un-steady on their feet

Your dog will need to pass a simple temperament test of pulling on it's ears and tail; touching various parts of the dog's body including the bottom of the paws; being hugged gently and placing fingers in the dog's mouth.

Pet Therapy Volunteer Program Requirements:

  • Owner must be a Community Hospice patient/family volunteer and complete volunteer orientation 
  • Proof of up-to-date rabies vaccination required 
  • Dog and owner must be registered with an acceptable therapy dog organization (see below) 
  • Proof of registration with a recognized therapy dog organization is required prior to the pet therapy team being assigned to visit a Community Hospice patient 
  • Copy of dog's registration certificate and ID card must be on file with the Community Hospice Volunteer department 
  • Yearly renewal of registration certificate and ID card required 
  • Canine Good Citizenship certification or prior obedience training recommended for pet therapy dogs

Acceptable Therapy Dog Registration Organizations:

  • Pet Partners (formerly Delta Society) 
  • Therapy Dogs, Inc. 
  • Therapy Dogs International
  • Thank you for your interest. If you have any additional questions please call Kristi Kennedy, Community Hospice Volunteer Program trainer, at 904.407.6117

Pet Peace of Mind®
This program ensures that Community Hospice patients’ pets are getting all of their needs met with the same kind of loving care their families have given them. Volunteers walk dogs, provide waste clean-up, feed pets and provide transportation to veterinary visits or groomers.

Thrift Shops
Volunteer your time to work on the sales floor or help with receiving and pricing of donations. We welcome groups up to 15 people for one-time or recurring service projects To learn more about volunteering at one of our Community Hospice Thrift Shops, Jacksonville or Orange Park locations. Visit: for more information.

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